Contact Wilsons Leather Customer Service
Wilsons Leather Phone Numbers and Emails
Toll-Free Number:
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(866) 305-4704
Customer Service:
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(763) 391-4000
Legal:
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(212) 768-5957DMCA Inquiries
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(201) 804-3854Privacy Inquiries
Wilsons Leather Emails:
Wilsons Leather Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Wilsons Leather is 8663054704. 68% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Wilsons Leather may ask you for the following information to identify you as a customer: order id or tracking no or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Wilsons Leather is 8663054704. 68% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Wilsons Leather may ask you for the following information to identify you as a customer: order id or tracking no or first and last name.
People call Wilsons Leather mainly because of return/ replace, request for information, shipping and delivery.
16% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Wilsons Leather is customercare@wilsonsleather.com. 100% of customers use this email address to address their issues and concerns.
Contact Information
Wilsons Leather Website:
Wilsons Leather Help Center:
Corporate Office Address:
How Good is Wilsons Leather's Customer Service?
Summary of Wilsons Leather Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Wilsons Leather?
Shipping and Delivery Question:
- “Have not received jacket”
- “Location in Charlotte”
- “Never received order”
Return/ Replace Question:
- “Return”
- “Return location”
- “Return item”
Request for Information Question:
- “How to get wrinkles out”
- “About a order”
- “I have a question about my account”
Product/ Service Question:
- A jacket that I need cleaned that is still in great shape that I got from you guys years ago and it’s leather suede and I lost my house Christmas Eve. I lost my kitty cat ain’t got it smells a burner and using to dry cleaners well my insurance co
- “Defective item”
- “Purchased jacket still has alarm on ?”
Cards Question:
- “Gift card”
- “Need business card leather replacement, not the holder just the plastic inside the holder.”
- “Need credit card holder.”
Refund Question:
- “Refund”
Staff Question:
- “Problem with a manager”
- “Poor customer service”
Activation/ Cancellation Question:
- “Cancel”
Payments and Charges Question:
- “Fraud”
Account Question:
- “Order with two codes”
Other Question:
- “I need a coat.”
- “Leather jacket ordered”
- “To to see if you guys got the paper for the planners that you guys used to sell”
Compare Wilsons Leather Customer Service To
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