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Contact Wilsons Leather Customer Service

How to Reach a Person at Wilsons Leather

Verified Contact Information

Toll-Free Number:

  • 1-866-305-4704
Call Now
Send Message

Customer Service:

  • 1-763-391-4000

Legal:

  • 1-212-768-5957
    DMCA Inquiries
  • 1-201-804-3854
    Privacy Inquiries

Sales/ Reservations:

  • 1-800-967-6270
    Group Sales Department

Customer Service:

service@wilsonsleather.com

Legal:

privacy@amretailgroup.com
customercare@wilsonsleather.com
retailcustomersservice@wilsonsleather.com.com
Group Sales Department

Wilsons Leather Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Wilsons Leather Phone Number
1 (866) 305-4704
Average Calls duration
3 minutes
Most Popular Wilsons Leather Email Address
customercare@wilsonsleather.com
Issue Resolution Rate
Low (16% reported full resolution)
Contact Method Distribution
95% phone, 5% email
Common Reasons for Contact
Return/ replace, request for information, shipping and delivery
View full overview

How to Contact Wilsons Leather Customer Service?

The Wilsons Leather Phone Number is 1-800-967-6270, which is a toll-free number. This number is designed to provide customers with direct access to Wilsons Leather's customer service team. Whether you have questions about products, need assistance with an order, or have any other inquiries, the phone number is a convenient way to get in touch with the company. Remember, the Wilsons Leather Contact line is available from 8:00 AM to 12:00 AM ET Monday through Friday and from 10:00 AM to 7:00 PM ET on Saturday and Sunday.

The Wilsons Leather Contact Email Address is retailcustomersservice@wilsonsleather.com.com. This email address is a direct line of communication for customers who prefer to send their inquiries or issues via email. Whether you're looking for information on products, have questions about orders, or need assistance with returns, the Wilsons Leather Customer Service team is ready to help. Please note that response times for email inquiries can vary, so for more urgent requests, it might be beneficial to use the Wilsons Leather Phone Number for a quicker response.

To contact Wilsons Leather via the website, visit www.wilsonsleather.com. Once on the site, look for the "Contact Us" or "Customer Service" section. This section typically provides various ways to get in touch with the company, including a contact form that you can fill out with your details and message. Filling out this form is a straightforward way to send your inquiry or issue directly to Wilsons Leather's customer service team. Additionally, the Wilsons Leather Contact website may offer live chat options for real-time assistance, making it easier to get your questions answered quickly.

The Wilsons Leather Address is 7401 Boone Avenue North, Brooklyn Park, Minnesota 55428 United States. This location serves as the central hub for the company's operations, including customer service, product development, and corporate functions. If you're planning to visit the Wilsons Leather Headquarters for any reason, such as to return an item or to meet with a representative, it's important to call ahead to ensure that your visit is scheduled and that you have the correct address.

The Wilsons Leather Hours of Operation are from 8:00 AM to 12:00 AM ET Monday through Friday and from 10:00 AM to 7:00 PM ET on Saturday and Sunday. These hours are designed to accommodate customers who may have different schedules and preferences. Whether you're looking to shop for leather goods, need assistance with an order, or have any other questions, the Wilsons Leather customer service team is available to help during these hours. Remember, the Wilsons Leather Phone Number is 1-800-967-6270 for direct contact, and the customer service email address is customercare@wilsonsleather.com for inquiries sent via email.

PissedConsumer Club

Contact Information

Wilsons Leather Website:

Wilsons Leather Help Center:

Corporate Office Address:

Wilsons Leather
7401 Boone Avenue North,
Brooklyn Park, Minnesota 55428
United States

Why Customers Call Wilsons Leather?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 25%
  • Shipping and Delivery 22%
  • Return/ Replace 15%
  • Request for Information 14%
  • Product/ Service 8%
  • Cards 4%
  • Refund 4%
  • Payments and Charges 4%
  • Staff 3%
  • Activation/ Cancellation <1%
  • Account <1%

Customer Inquiries & Issues

25%
  • "I need a coat."
  • "Leather jacket ordered"
  • "To to see if you guys got the paper for the planners that you guys used to sell"

Shipping and Delivery

22%
  • "Have not received jacket"
  • "Location in Charlotte"
  • "Never received order"

Return/ Replace

15%
  • "Return"
  • "return location"
  • "Return item"

Request for Information

14%
  • "How to get wrinkles out"
  • "About a order"
  • "I have a question about my account"

Product/ Service

8%
  • "Problem with the order"
  • "A jacket that I need cleaned that is still in great shape that I got from you guys years ago and it's leather suede and I lost my house Christmas Eve. I lost my kitty cat ain't got it smells a burner and using to dry cleaners well my insurance co"
  • "Defective item"

Cards

4%
  • "Gift card"
  • "Need business card leather replacement, not the holder just the plastic inside the holder."
  • "Need credit card holder."

Refund

4%
  • "Refund"

Payments and Charges

4%
  • "Price chsrged on order"
  • "price check"
  • "fraud"

Staff

3%
  • "Problem with a manager"
  • "Poor customer service"

Activation/ Cancellation

<1%
  • "Cancel"

Account

<1%
  • "Order with two codes"

Compare Wilsons Leather Customer Service To

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